RecordPlane Terms of Service
Effective date: September 8, 2026 Contracting entity: Record Plane Inc. ("RecordPlane", "we", or "us") Contact: support@recordplane.com
These terms govern use of RecordPlane's hosted websites, workspaces, APIs, and connected products, including Close This (the "Service"). A separate signed agreement controls where it expressly conflicts with these terms. Open-source software remains subject to its applicable license; these terms concern the hosted Service.
Accounts and authority
You must be an adult legally able to enter this agreement. If you act for an organization, you represent that you have authority to bind it. You are responsible for accurate account information, protecting your Google account and other access credentials, and promptly reporting unauthorized access. Signing in does not automatically grant access to another person's workspace.
Organizations are responsible for their members, agents, permissions, and invited participants. Only grant access that a person or agent needs, and revoke access when it is no longer authorized.
Using the Service
Subject to these terms and your plan, you may use the Service for your authorized business purposes. Do not use it to violate law or others' rights; submit content you lack authority to process; distribute malware; bypass access controls, quotas, or approval requirements; interfere with the Service; or attempt to access another customer's information without authorization.
Your content and automated actions
You retain your rights in the content you submit. You give us permission to host, process, copy, transmit, and display that content as necessary to provide and secure the Service, carry out your instructions, and comply with applicable obligations. This permission does not transfer ownership. You represent that you have the rights, licenses, and permissions needed to submit your content, including documents, forms, and templates you upload or that an agent you connect imports for you, and that our use of that content as these terms describe will not infringe anyone's rights.
You are responsible for the accuracy and lawfulness of submitted content and for required notices, permissions, and consents. You control which people, integrations, and agents can act in your workspace. Review their permissions and outputs. Automated suggestions and extracted information can be incomplete or incorrect; verify material facts before approving or relying on them.
The Service provides software for records and workflows. It does not provide legal, tax, accounting, brokerage, escrow, or other professional advice. You are responsible for required professional review and for deciding whether a workflow meets your obligations. Where signatures or participant communications are used, you are responsible for recipient identity, signing authority, appropriate consent, and any applicable transaction requirements.
Copyright and content complaints
If you believe content in the Service infringes your copyright or other rights, send a notice to support@recordplane.com. Include your name and contact information; the copyrighted work or other right you believe is infringed; the content you object to and where it appears in the Service, in enough detail for us to find it; a statement that you believe in good faith that the use is not authorized by the rights holder, its agent, or the law; a statement that the information in your notice is accurate and, under penalty of perjury, that you are the rights holder or are authorized to act for them; and your physical or electronic signature.
We may remove or disable access to content identified in a notice. If we do, we will promptly take reasonable steps to tell the user who submitted it, and we may share the notice with them.
If your content was removed or disabled and you believe this happened by mistake or because the content was misidentified, you may send a counter-notice to the same address. Include your name, address, and telephone number; the content that was removed or disabled and where it appeared before; a statement, under penalty of perjury, that you believe in good faith the content was removed or disabled by mistake or misidentification; your consent to the jurisdiction of the federal district court for the district of your address or, if your address is outside the United States, of any judicial district in which we may be found; a statement that you will accept service of process from the person who sent the notice or their agent; and your physical or electronic signature. We may send your counter-notice to the person who sent the notice. Unless they tell us that they have filed a court action to stop your use of the content, we may restore it 10 to 14 business days after we receive your counter-notice.
In appropriate circumstances, we will end the access of users who repeatedly infringe others' rights.
Third-party services
Google sign-in and third-party integrations are subject to their providers' terms and availability. Authorizing an integration can send information to that provider and allow actions within the permissions you grant. We are responsible for our Service; independent providers operate theirs.
Plans and payment
Applicable prices, usage limits, billing intervals, and any trial or renewal terms will be shown in an order or checkout before you purchase. You authorize the charges you accept there and are responsible for applicable taxes. We will disclose changes to paid terms before they take effect as required by your agreement and applicable law.
Privacy, export, and deletion
Our Privacy Policy describes handling of personal information. Organizations remain responsible for their own instructions and obligations relating to workspace content. Contact us if your use requires a data-processing agreement before providing that data.
Export is available independently of plan limits and billing status. Deletion requests require appropriate authority and may be subject to retention requirements or legal holds. Contact support@recordplane.com for assisted hosted deletion. Removing a Google connection does not delete stored records. Retention depends on applicable workspace policies, legal obligations, and backup handling as described in the Privacy Policy.
Availability, suspension, and termination
We may maintain, update, or change the Service. Preview features may change or be discontinued. Any uptime or support commitment must be stated in a separate applicable agreement.
We may restrict access when reasonably necessary to address a security threat, unlawful use, material breach, or unpaid charges under an applicable plan. Where practicable, we will provide notice and an opportunity to resolve the issue. You may stop using the Service and request account closure. Ending access does not automatically erase content or remove obligations already incurred. We will handle retained information under the Privacy Policy and applicable retention terms.
Warranties and responsibility
To the extent permitted by applicable law and except for express commitments in a separate agreement, the Service is provided as available without warranties of uninterrupted operation, error-free results, or fitness for a particular purpose. Nothing in these terms excludes rights or liability that applicable law does not permit the parties to exclude.
Disputes and general terms
Please contact support@recordplane.com first about a dispute so we can try to resolve it.
We will post material updates and provide additional notice where required. The updated terms will state their effective date. If a provision is unenforceable, the remaining provisions remain effective to the extent permitted by law. A delay in enforcing a provision is not a waiver.
Questions and legal notices may be sent to support@recordplane.com at Record Plane Inc.